.citizen-hero{margin:12px 0 18px;padding:clamp(20px,4vw,36px);border:1px solid var(--line);border-radius:14px;background:radial-gradient(circle at 88% 12%,#4275b832,transparent 42%),linear-gradient(120deg,var(--s),#101b2a)}.citizen-hero h2{margin:10px 0 5px;font-size:clamp(23px,3vw,34px)}.citizen-hero p{max-width:720px;margin:0;color:var(--muted)}.role-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:14px 0 22px}.role-cards button{display:flex;min-height:140px;flex-direction:column;align-items:flex-start;gap:8px;padding:18px;text-align:left;background:linear-gradient(145deg,var(--s),var(--s2));transition:transform .18s,border-color .18s}.role-cards button:hover{transform:translateY(-2px);border-color:var(--accent-bright)}.role-cards b{font-size:15px;color:var(--accent-bright)}.role-cards span,.role-cards i{color:var(--muted);font-size:10px;font-style:normal}.role-cards i{margin-top:auto;color:var(--gold)}.notice-list{display:grid;gap:10px;padding:14px}.notice-card{padding:16px;border:1px solid var(--line);border-radius:10px;background:var(--s2)}.notice-card small{color:var(--gold);font-size:9px;font-weight:850;letter-spacing:.08em}.notice-card h2,.notice-card h3{margin:6px 0;font-size:14px}.notice-card p{margin:0;color:var(--muted);font-size:10px}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:14px 0 20px}.metric-grid>*{display:flex;min-height:115px;flex-direction:column;align-items:flex-start;justify-content:center;gap:5px;padding:15px;border:1px solid var(--line);border-radius:11px;background:var(--s);text-align:left}.metric-grid small{color:var(--muted);font-size:9px}.metric-grid b{font-size:25px}.metric-grid span{color:var(--accent-bright);font-size:9px}.form-panel{max-width:900px;margin:14px auto}.form-panel .panelhead h2{font-size:14px}.form-panel .form{padding:18px}.form-panel .form label{font-size:10px}.form-panel .form input,.form-panel .form textarea,.form-panel .form select{font-size:12px;min-height:40px}.form-panel .form textarea{min-height:125px}#nav{flex-wrap:wrap}#nav button{white-space:nowrap}@media(max-width:850px){.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.role-cards{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:600px){.metric-grid,.role-cards{grid-template-columns:1fr}.role-cards button{min-height:110px}.form-panel .form{grid-template-columns:1fr}.form-panel .form .full{grid-column:1}.headrow{align-items:flex-start;flex-direction:column}#nav{padding:5px 3%;gap:0}#nav button{height:38px;padding:0 7px;font-size:9px}#nav .loginlink{margin-left:0}}

/* Tickets da Ouvidoria */
.support-panel{max-width:920px;margin-inline:auto}
.support-panel>.panelhead{align-items:flex-start;gap:1rem}
.support-panel>.panelhead small{display:block;color:var(--muted);margin-top:.35rem;line-height:1.6}
.support-ticket-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem;margin:1rem 0}
.support-ticket-fields>div{min-width:0;padding:.8rem .9rem;border:1px solid var(--line);border-radius:10px;background:var(--s2)}
.support-ticket-fields small{display:block;margin-bottom:.35rem;color:var(--muted);font-size:.68rem;font-weight:850;letter-spacing:.07em}
.support-ticket-fields b{display:block;overflow-wrap:anywhere}
.support-ticket-fields .ticket-reason{grid-column:1/-1}
.support-ticket-fields .ticket-reason p{margin:.15rem 0 0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55}
.support-ticket-state{margin:1rem 0;padding:1rem 1.1rem;border:1px solid var(--line);border-radius:12px;background:var(--s2)}
.support-ticket-state b{display:block;font-size:.95rem}
.support-ticket-state p{margin:.4rem 0 0;color:var(--muted);line-height:1.6}
.support-ticket-state.pending{border-color:rgba(219,165,44,.45);background:rgba(219,165,44,.08)}
.support-ticket-state.accepted{border-color:rgba(63,170,115,.45);background:rgba(63,170,115,.08)}
.support-ticket-state.rejected{border-color:rgba(201,70,70,.4);background:rgba(201,70,70,.08)}
.support-decision-actions{display:flex;flex-wrap:wrap;gap:.6rem;margin:1rem 0}
.support-admin-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,440px),1fr));gap:1rem}
.support-admin-card{min-width:0}
.support-admin-card>.panelhead{gap:.8rem;align-items:flex-start;flex-wrap:wrap}
.support-admin-card>.panelhead h3{margin:.6rem 0 .25rem}
.support-admin-card>.panelhead p{margin:.25rem 0;color:var(--muted);overflow-wrap:anywhere}
.support-admin-card>.panelhead .tag.gold{color:var(--gold);border-color:rgba(219,165,44,.45)}
@media(max-width:640px){.support-ticket-fields{grid-template-columns:1fr}.support-ticket-fields .ticket-reason{grid-column:1}.support-decision-actions{flex-direction:column}.support-decision-actions button{width:100%}.support-panel>.panelhead{flex-direction:column}}

.access-tabs{display:flex;flex-wrap:wrap;gap:6px;margin:12px 0}.access-tabs button{min-height:34px;padding:0 10px;font-size:9px}.access-tabs button.active{background:var(--accent);border-color:var(--accent);color:#fff}.loginform h1{margin:0 0 8px;font-size:22px}.loginform form{display:grid;gap:12px;margin:10px 0}.loginform .field{color:var(--text);font-size:10px}.loginform .field input{min-height:40px;font-size:11px}.loginform .hint{line-height:1.6}.login aside .notice{margin:14px 0 0;color:var(--text)}.admin-toolbar{display:flex;justify-content:space-between;align-items:center;gap:10px;margin:12px 0}.admin-toolbar .access-tabs{margin:0}.admin-list{display:grid;gap:9px;padding:13px}.admin-row{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:14px;border:1px solid var(--line);border-radius:10px;background:var(--s2)}.admin-row h3{margin:6px 0 2px;font-size:13px}.admin-row small,.issued-token small{color:var(--muted);font-size:9px}.admin-actions{display:flex;flex-wrap:wrap;gap:7px;justify-content:flex-end}.admin-actions button{min-height:34px}.issued-token{display:grid;grid-template-columns:1fr auto;align-items:center;gap:9px;margin:12px 0;padding:15px;border:1px solid var(--green);border-radius:10px;background:color-mix(in srgb,var(--green) 9%,var(--s))}.issued-token b,.issued-token small{grid-column:1/-1}.issued-token code{overflow-wrap:anywhere;padding:12px;border:1px solid var(--line);border-radius:7px;background:var(--bg);color:var(--text);font-size:13px;user-select:all}.issued-token button{grid-column:2;grid-row:2}.admin-toolbar>button{white-space:nowrap}@media(max-width:700px){.admin-toolbar,.admin-row{align-items:stretch;flex-direction:column}.admin-actions{justify-content:flex-start}.admin-toolbar>button{white-space:normal}.issued-token{grid-template-columns:1fr}.issued-token button{grid-column:1;grid-row:auto}.loginform .access-tabs button{flex:1}}


/* Responsive refinements for tablets and phones. */
@media(max-width:960px){
  #app{padding-inline:3.5%}
  .columns,.lawlayout,.penal-layout{grid-template-columns:minmax(0,1fr)}
  .calc,.penal-calculator{position:static;max-height:none}
  .penal-calculator{order:-1}
  .home-feature{grid-template-columns:1fr 1fr}
  .home-status-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .home-status-grid>.panel:last-child{grid-column:1/-1}
  .footer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:680px){
  body{font-size:14px;overflow-x:hidden}
  .top{height:auto;min-height:32px;padding:5px 12px;gap:8px}
  .top span:first-child{max-width:40vw;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .top #clock{margin-left:auto;font-size:8px;white-space:nowrap}
  .top button{display:flex;align-items:center;gap:4px;padding:0;white-space:nowrap}
  header{min-height:62px;padding:8px 12px;gap:8px}
  .brand{min-width:0;flex:1;gap:8px}
  .brand img{width:36px}
  .brand b{font-size:18px}
  .brand small{font-size:7px;letter-spacing:.06em}
  .head,.demo{display:none}
  .menu{display:grid;place-items:center;min-width:44px;min-height:44px;margin-left:auto;padding:0;font-size:18px}
  nav,#nav{display:none;position:relative;top:auto;right:auto;left:auto;z-index:6;flex-direction:column;align-items:stretch;gap:0;max-height:calc(100dvh - 110px);overflow-y:auto;padding:8px 12px;background:#0d1015;border-bottom:2px solid var(--accent);box-shadow:0 10px 20px #0002}
  nav.open,#nav.open{display:flex}
  #nav button{display:block;width:100%;height:auto;min-height:44px;margin:0;padding:10px 12px;text-align:left;white-space:normal;font-size:13px;border-bottom:1px solid #ffffff18}
  #nav .loginlink{margin:7px 0 2px;text-align:center}
  #app{width:100%;min-width:0;min-height:65vh;padding:22px 14px 34px;overflow-x:clip}
  .headrow{align-items:flex-start;flex-direction:column;gap:10px}
  .headrow h1{font-size:clamp(28px,8vw,34px)}
  .headrow p{font-size:14px;line-height:1.5}
  .hero{grid-template-columns:minmax(0,1fr);min-height:auto;padding:20px;gap:12px}
  .hero h1{font-size:clamp(36px,10vw,44px)}
  .hero aside{min-height:125px}
  .citizen-hero{padding:20px}
  .home-feature{grid-template-columns:minmax(0,1fr);margin-bottom:25px}
  .operation-art{min-height:235px}
  .operation-details{padding:18px}
  .stats{grid-template-columns:repeat(2,minmax(0,1fr))}
  .tiles,.cards,.role-cards,.home-module-grid,.home-status-grid,.city-info-grid,.robbery-rules-grid{grid-template-columns:minmax(0,1fr)}
  .home-status-grid>.panel:last-child{grid-column:auto}
  .columns,.lawlayout,.penal-layout{grid-template-columns:minmax(0,1fr)}
  .calc,.penal-calculator{position:static;max-height:none}
  .penal-grid{grid-template-columns:minmax(0,1fr)}
  .metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .footer-grid{grid-template-columns:minmax(0,1fr);gap:18px}
  .footer-about{grid-column:auto}
  .footer-bottom{flex-direction:column;gap:5px}
  .login{grid-template-columns:minmax(0,1fr);margin:0 auto}
  .login aside,.loginform{padding:18px}
  .loginform .access-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}
  .loginform .access-tabs button{min-height:42px;font-size:11px}
  .form,.form-panel .form{grid-template-columns:minmax(0,1fr);gap:12px;padding:14px}
  .form .full,.form-panel .form .full{grid-column:1}
  .form label,.field,.loginform .field{font-size:13px}
  .form input,.form textarea,.form select,.field input,.loginform .field input{min-height:44px;padding:10px 11px;font-size:16px}
  .form textarea{min-height:115px}
  .formactions{flex-wrap:wrap}
  .formactions button{flex:1}
  .toolbar{align-items:stretch;flex-direction:column}
  .toolbar input,.panelhead input{width:100%;max-width:none;min-height:42px;font-size:14px}
  .panelhead{gap:10px;padding:12px}
  .panelhead>button{max-width:100%}
  .row{align-items:flex-start;flex-wrap:wrap;font-size:12px}
  .row small{font-size:11px}
  .tablewrap{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
  .tablewrap table{min-width:620px}
  td,th{padding:10px;font-size:11px}
  .filters,.penal-filters{flex-wrap:nowrap;overflow-x:auto;overscroll-behavior-x:contain}
  .filters button,.penal-filters button,.segment button{min-height:38px;font-size:11px}
  .penal-toolbar{align-items:stretch;flex-direction:column}
  .penal-toolbar input{min-height:44px;font-size:16px}
  .penal-item{padding:15px}
  .penal-item h3{font-size:15px}
  .penal-item p{font-size:12px}
  .penal-facts small{font-size:10px}
  .penal-facts b{font-size:11px}
  .penal-check{font-size:12px}
  .penal-mode{flex-wrap:wrap;font-size:12px}
  .penal-table{min-width:700px}
  .penal-table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}
  .penal-table-footer{align-items:stretch;flex-direction:column}
  .city-hero{grid-template-columns:minmax(0,1fr)}
  .city-hero h2{font-size:clamp(36px,10vw,46px)}
  .city-server{flex-wrap:wrap}
  .city-server-copy{min-width:0;overflow-wrap:anywhere}
  .support-ticket-fields{grid-template-columns:minmax(0,1fr)}
  .support-ticket-fields .ticket-reason{grid-column:1}
  .support-decision-actions{flex-direction:column}
  .support-decision-actions button{width:100%;min-height:44px}
  .support-panel>.panelhead{flex-direction:column}
  .admin-toolbar,.admin-row{align-items:stretch;flex-direction:column}
  .admin-actions{display:grid;grid-template-columns:minmax(0,1fr)}
  .admin-actions button{min-height:44px}
  .admin-toolbar>button{width:100%;min-height:44px}
  .issued-token{grid-template-columns:minmax(0,1fr)}
  .issued-token button{grid-column:1;grid-row:auto;min-height:44px}
  .notice,.hint{font-size:12px;line-height:1.55}
  .notice-card p{font-size:13px}
  .notice-card h2,.notice-card h3{font-size:16px}
  dialog{width:calc(100% - 16px);max-width:none;max-height:calc(100dvh - 24px);overflow-y:auto}
  #toast{left:12px;right:12px;bottom:calc(12px + env(safe-area-inset-bottom));max-width:none;font-size:13px}
}
@media(max-width:420px){
  .top span:first-child{display:none}
  .brand small{max-width:190px;overflow:hidden;text-overflow:ellipsis}
  #app{padding-inline:12px}
  .stats,.metric-grid{grid-template-columns:minmax(0,1fr)}
  .home-meta{grid-template-columns:minmax(0,1fr)}
  .home-pager{gap:5px}
  .home-pager span{font-size:9px}
  .penal-facts{grid-template-columns:repeat(2,minmax(0,1fr))}
}